Boater's Store FAQ

You have questions, we have answers!

Have more questions? Email pat@foxchapelmarine.com 

Q.  What is your return Policy?
A.  Customer must have original receipt
      Item must be in salable condition
      Customer must sign return receipt and provide contact info
      No returns on electric parts or electronics 
      No returns on consignment items
      No returns on clearance items (ending in .97)

Q.  How do I know which type of anodes I need for my boat?
A.  It depends on where you will be boating.  
      Fresh water-use magnesium  
      Brackish water-use aluminum    
      Saltwater use-zinc
      Easy!  Still not sure?  See Pat in the Ship Store for help.

Q.  How do I know if my anodes need replaced?
A.  Anodes lose their efficiency as they erode.  They should be replaced once a season or whenever they have eroded halfway.
      If you are unsure, bring one in to the Ship Store for Pat to evaluate for you.

Q.  Is there a way to start my engine out of the water before launch?
A.  Yes.  The device known as motor flushers or earmuffs allows you to briefly run your engine at idle while using water from a garden hose.
      Be sure to read your engine owner's manual before using.

Q.  What do I do with my kid's life vests as they outgrow them?
A.  Bring in any gently used boating equipment to Pat to place on sale in our consignment area.
      Makes money for you.  Saves money for others.  It's the best kind of recycling.  

Q.  Do you sell apparel in the Ship Store?
A.  Yes!  Our selection of clothing, outerwear and accessories is always changing, so come in and come often to see what is new.

Q.  Is your store pet friendly?
A.  We love our pets and they are always welcome.  For safety's sake, please keep pets on a leash.

Q.  How do I keep my dog safe on a boat?
A.  First of all, get a good fitting life vest.  Even good swimmers are safer with a life vest.
      Also, be sure to give your pet protection from the sun and plenty of water to drink.
      Visit our store for a selection of vests, dog toys, and portable water bowls.  Boating should be fun for the whole family!

Q.  Can I email my parts and accessory questions?
A.  We are happy to communicate via email.  Emails can be sent to pat@foxchapelmarine.com and brianna@foxchapelmarine.com 

Q.  What credit cards do you accept?
A.  Visa, Mastercard, American Express and Discover...plus our own Fox Chapel Marine Gift Certificates!